DDN ISP Website & Customer Portal

Overview

DDN ISP is a broadband service provider website designed to showcase internet packages while providing customers with essential self-service capabilities. I designed and developed the platform from scratch using Django, with a strong emphasis on clean visuals and user experience.

The project focuses on helping potential customers explore packages easily while enabling existing users to perform common actions such as bill payments, support requests, and connection applications

Goals

The primary objective was to create a modern, visually appealing ISP website that balances marketing presentation with practical customer utilities. Many ISP sites in the local market suffer from outdated design and fragmented payment experiences.

This project aimed to deliver:

• A clean, modern, UI-driven experience
• Simple package discovery
• Seamless online bill payment
• Easy support access for customers
• Lightweight but useful self-service tools

UI & Experience

A major focus of this project was crafting a visually engaging interface that builds trust and clearly communicates service offerings. The layout was designed to guide users naturally from package discery to conversion actions.

Key UI highlights include:

• Modern, responsive layout
• Clear package comparison sections
• Strong visual hierarchy
• Mobile-friendly design
• Smooth section flow across the landing page

Online Payment Integration

One of the core functional components is the integrated billing experience. I implemented support for three major Bangladeshi payment gateways so customers can pay their internet bills directly from the website.

Integrated gateways:

• BKash
• Nagad
• SSLCommerz

The payment flow was designed to be straightforward and reliable, reducing friction for users who prefer digital payments. Proper transaction handling and status updates were implemented to ensure payment accuracy.

Customer Features

Beyond marketing pages, the platform includes several lightweight self-service tools that improve customer convenience.

Users can:

• Submit new connection requests
• Create support tickets
• Check service coverage
• Run an embedded speed test
• Pay bills online

These features provide practical value without turning the system into an overly complex ISP management platform.

Impact

The final product delivers a modern, professional web presence for DDN ISP while giving customers convenient self-service capabilities. The platform improves package visibility, simplifies bill payment, and provides essential support workflows in a clean, user-friendly interface.

Most importantly, the project demonstrates the ability to design and ship a complete production-ready web platform from scratch.